Shipping policy

🚚 Shipping Policy

At BrewTea, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for complete details.

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📦 Order Processing Time

All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

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🚀 Delivery Time

Once your order is shipped, delivery typically takes 2–4 working days, depending on your location. Remote areas may require additional time.

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💰 Shipping Charges

We offer standard delivery charges based on your location. Occasionally, we may offer free shipping promotions on selected orders or campaigns.

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📍 Order Tracking

After your order is shipped, you will receive a tracking ID via SMS or email so you can easily track your delivery in real time.

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⚠️ Delivery Delays

While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high order volume.

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❗ Incorrect Address

Please ensure that your shipping details are accurate. BrewTea is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

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📞 Need Help?

If you have any questions about your order or shipping, feel free to contact our support team — we’re always here to help!